Please take a look at the information below to help you understand our products and devices. If you still require any assistance, please click here to be taken to our contact us page.

Frequently Asked Questions


Information breakdown to help you understand features/options regarding SmarTrack and Global Telemetrics.

Online Capability

Global Telemetrics App

With all SmarTrack devices, you are entitled to a free Global Telemetrics Android/Apple app to view information about your tracking system.

Driver Identification

D-iD™ by Global Telemetrics

The driver identification system that uses your own mobile device.

Driver Identification

Driver Detection

The simple to use credit card sized driver recognition system that you can keep in your wallet or purse.


Online Support

If you have not already received your login information to your online account, please put your request through by clicking here, and we will send your account information to you as soon as possible. 

SmarTrack, the multiple award-winning stolen vehicle tracking devices/tracker brand, winning 21 industry awards within 15 years.
All operations are dependent upon vehicle usage, a suitably charged vehicle battery, GPRS/GSM coverage, internet connections and product capabilities. Terms and conditions apply. Our terms can be found at
Company Number: 05646113 VAT Number: 900591058