Dover and out!

2022 has been a successful year when it comes to recoveries for Global Telemetrics, not only did we surpass our total from 2021 as early as September, we have seen a number of our recoveries lead to other vehicles being recovered at the same time, allowing us to reunite more customers with their vehicles. The following case is one of those incidents. 

Early in the morning we had a report that our customers’ Range Rover Sport had been stolen, our Security Liaison Officer Dom took charge of the situation and obtained the necessary details. With everything obtained he passed the current location on to our repatriation team. 

In the event of a theft of an asset the following process will occur: 

  1. Customer will report their vehicle stolen on our dedicated theft line/Global Telemetrics will ring the customer to make them aware of one of the alerts that our system generates (Vehicle moving without ignition, Battery disconnected, Driver Detection not present)
  2. If not already obtained, customer will be advised to ring the police and obtain a crime reference number
  3. Global Telemetrics work with our agents who work alongside the police to secure your asset. Upon a receipt of crime reference number, agents will attend the location of your vehicle
  4. As a safety precaution, upon notifying Global Telemetrics of a theft all access to our apps is temporarily disabled. We will keep the owner informed of any updates so they can rest assured everything is in hand. Global Telemetrics will not provide customers with an exact location of the asset to avoid customers endangering themselves
  5. When the vehicle is secured, Global Telemetrics will call the customer to confirm that the vehicle is safe, allowing for the customer to arrange collection.

With some thefts, it’s not as straightforward as going to get the vehicle straight away, on some occasions it is requested that the vehicle is simply monitored for a period of time to see what else occurs and what else it can lead to.

Early the next morning our eagle eyed Dom, picked up an alert to say this vehicle was moving without ignition being used and was heading towards Dover Port, quickly liaising with our Repatriations Team who immediately informed the police. The decision was made and the instructions were sent out to intercept the vehicle before it could be sent out of the country. Police checked a number of vehicles heading towards the port before locating the Range Rover in the back of a cargo lorry, also discovered were 2 tractors and plant machinery also stolen and headed for a trip overseas. 

Thanks to the fantastic quick thinking and response from all 3 teams involved, these vehicles were stopped from being moved abroad and one person was arrested. This highlights the incredible work that goes into and pays off in Stolen Vehicle Recovery. A win for the good guys. 

To protect your vehicle including plant and agriculture vehicles, visit our website https://smartrack.uk.net or give us a call on: 0800 279 6401 or email via: sales@smartrack.uk.net

You can also find all of our social media channels here: https://linktr.ee/globaltelemetrics 

15 Nov: October Recovery Highlights – £2.9m Recovered

Clocks have gone back and dark nights are here. Soon cars will start to freeze over and the age old problem of people leaving their vehicles unattended will begin to arise. Meanwhile Spooky Season was lively as the ghouls and goblins were out stealing cars.

Recovery totals have now hit £30 million for the year as October’s recovery totals hit just under £2.9 million. This was £1 million more than the same period last year. Car theft is showing no signs of slowing down as the year comes to a close.

07 Nov: Quarter 3 Recovery Highlights – £28 million in recoveries so far this year

Three more eventful months have passed and we now find ourselves at the end of Q3 and into Q4.The football season restarted and the World Cup isn’t far away, a Tennis legend retired, Kylie and Jason revisited Ramsay Street as we said goodbye to Neighbours. We now have a new King after a historic world record reign from Queen Elizabeth II.

For Global Telemetrics, we have now surpassed last year’s recovery total. 2021 saw £23 million pounds worth of vehicles recovered but now at the end of September 2022 this figure sits at £28m

01 Nov: Theft Case Study – Return To Sender

For our fleet customers a stolen vehicle means that their livelihood is at risk. This was the case for our customer in the middle of October when one of their delivery drivers had their Peugeot Expert van stolen whilst they were working. They immediately reported it to their company and they contacted the Global Telemetrics Secure Control Centre with crime reference number ready.